Field Tech Portal App
Empower your field technicians with an all-in-one app that streamlines scheduling, ticket management, and inventory tracking, enhancing productivity and customer satisfaction.
Welcome to MDUware, the all-in-one field tech app that's designed to optimize your field service operations. Our comprehensive software solution for mobile devices simplifies every aspect of your technicians' daily tasks, from managing their schedules to tracking inventory items. MDUware is the ultimate tool for enhancing productivity and ensuring a seamless, satisfying experience for both your team and your customers.
Gone are the days of juggling multiple tools and platforms to organize your field service appointments. With MDUware, your technicians can easily view their daily schedule and manage their tickets directly from the app. They can start and stop timing when working on a ticket, ensuring accurate time tracking and efficient work processes.
MDUware takes customer service to the next level by enabling your field techs to obtain digital signatures from customers upon completing their tasks. This not only streamlines the service process but also adds a layer of professionalism and transparency to your operations. Additionally, customers can choose to pay instantly using their credit card or have the amount added to their next bill, offering them ultimate flexibility and convenience.
Keep track of all inventory items with ease using MDUware's real-time inventory management feature. Whether it's a router, modem, or VoIP phone, your technicians can log all items sold or installed at a customer site directly within the app. This allows you to maintain accurate inventory records, making it simpler to replenish stock and monitor equipment usage.